Insurance House of Australia

What to do if your property is damaged by Storm

Protect your property by covering roof damage and sealing windows and doors until they are repaired.

Contact us anytime on (07) 5570 6777 and we can lodge your claim over the telephone and provide you with advice on the next steps to take.

If your damage is of a critical nature contact your local SES.

Do not touch wet electrical switches.

If your carpet is wet, call a carpet specialist as soon as possible for advice on the best treatment.

For window / glass replacement ring O'Briens Glass direct on
1800 804 077.

Please DO NOT authorise repairs unless of an emergency nature.

What to do if your property is stolen

Report the incident to the Police. They will provide you with a crime report number which you will need to keep a record of.

Contact us on (07) 5570 6777 and we can lodge your claim over the telephone and provide you with advice on the next steps to take.

Make a list of all items that have been stolen with approximate replacement cost. You may be required to provide proof of ownership - this could include a receipt, credit card statement, photograph, manual etc.